We are committed to your satisfaction first and foremost, and we want to help you have the best possible shopping experience. Fincera Home+ highly value the urgency of your order(s). We make our strongest effort to ensure that your ordered product(s) reach your door as soon as possible. Once your order is placed, you will receive a confirmation call/email/sms from us to verify the placed order and to initiate the delivery process.

After your order is confirmed, it will be delivered to your given address in the next 10 to 12 business days anywhere in Pakistan.

Fincera Home+ and its warehousing team are committed in providing you the best delivery on committed time. Delivery Company personal will not be responsible if the attempted delivery fails due to any of the reasons mentioned hereunder:

  • Non availability of recipient at the delivery address.
  • Invalid or outdated delivery address given on file.
  • Wrong order placed online at the time of checking out or confirming order.
  • Delays due to the city’s law and order situation.
  • Any act of nature, vandalism or strikes being called on that particular day.

We start the shipping process within 24 hours of the conformation of order. So, if you want to cancel or modify any order, please inform our customer services department within those 24 hours.

Kindly contact us at 0336 5156156 or drop us an email at info@fincera.com.pk

Returns & Exchange Policy

In case, you receive a damaged product (damage as defined by the situations in the prior question), please bring it to the notice of the delivery personnel immediately. In case you notice an issue later, please get in touch with us on our customer care number 0336 5156156 or write to us at info@fincera.com.pk

Our team will assess the damage and revert within 1-2 days with a solution. We will either replace the piece or take any other corrective measure to solve the problem.

As per company policy: All Sales are final. No Exchange. No Refund.